Making Space

Creating a design that actively supports and guides the user, ensuring the experience feels intuitive, seamless, and empowering.

Year
2024-Present

Client

Making Space

Services
Product design, Market and User Research, Prototyping and Testing, Collaboration and Continuous Learning

  • Making Space is a talent acquisition platform, creating new pathways to employment and career advancement for Disabled professionals. They were looking for a contract-to-hire product designer that was conscious of the imbalance within the employment sector for individuals with disabilities.

  • I was offered the position as the exclusive Product Designer for Making Space, a Talent acquisition platform creating new pathways to employment and career advancement for Disabled professionals. I needed to keep in mind the high level need to be AAA WCAG accessible with my designs and research, keep in mind both the partner (employer) users and talent (employee) users, and distinguishing the brand of Making Space as a stand-alone product.

    • Develop innovative product designs that are visually appealing and user-friendly to ensure a seamless user experience.

    • Design products that align with user needs and preferences, ensuring consumer satisfaction and product relevance.

    • Integrate emerging trends and technological advancements into the design process to enhance product functionality and efficiency.

    • Customize product aesthetics to align with the style and expectations of specific target audiences.

    • Continuously research and apply global design innovations and ensure compliance with accessibility standards such as AAA WCAG.

First Steps

Research to establish scope of each feature that was presented to me every quarter.

Story mapping a new sign-up flow

User Stories

1 of the personas developed when expanding the Making Space AI chatbot.

Flexibility

Given new and ever-changing projects to focus on for the ever-evolving start-up dynamics and needs.

Tasked to redesign the quiz-taking element and incorporate a new AI assistant to make the chat more personable and sympathetic.

Restructured course details page to assist in course tracking and increase ease of user flow.

Designed a new user sign up flow for our partner users. Originally, Making Space would be sent an email of an interested party, then they would set up a website tour, then establish the contract and details.

Consistency

With taking Making Space into its next stage of evolution, the team and I wanted to make sure we had a consistent layout and visual language to the pages in between the professionals, employers and expert marketplace.